Returns & Exchanges
We want you to feel comfortable and confident in your Knix essentials, which is why we offer a 30-day return policy on all eligible items. If your order isn't the perfect fit, we make returns and exchanges simple and stress-free.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Refund or Exchange
Select whether you would like a direct refund to your original payment method or a different size or style through an easy exchange process.
Print and Pack
Download your prepaid shipping label, securely pack your items in their original packaging, and attach the label to the outside of the parcel.
Drop Off and Track
Deliver your package to the nearest authorized shipping location and keep your tracking number handy while we process your request within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing